How do you create an organization where everyone is continuously learning, improving and remaining committed to its purpose every day? Leaders from various industries including healthcare, information technology, manufacturing and finance are constantly searching for the answer to this question.

Through research, teaching and outreach, we found that creating this perpetual learning organization and culture requires four distinct learning systems: alignment and adaptability systems, people development systems, problem solving systems, and daily management systems. We refer to these four systems collectively as Operational Excellence Systems.

The Master of Business Operational Excellence (MBOE) is an innovative 12-month executive master’s program focused on preparing leaders who are able to design and manage these four systems at various levels within their organization. Our students are guided by an experienced project coach and sponsor in this learning journey, and become experts in systems thinking, change management and decision making.